A Front Office Secretary is responsible for providing administrative support to an organization, serving as the point of contact for visitors and managing the front office's day-to-day operations. They handle tasks like greeting visitors, answering phone calls, managing schedules, and performing general office duties Key Responsibilities: Greeting and assisting visitors: Providing a friendly and professional welcome to visitors and directing them to the appropriate person or office. Managing phone calls: Answering and directing phone calls, taking messages, and screening calls as needed. Scheduling and managing appointments: Maintaining calendars, scheduling meetings, and coordinating travel arrangements.Performing administrative tasks: Filing, data entry, photocopying, and managing incoming and outgoing mail and packages. Maintaining a clean and organized front office: Ensuring the reception area is tidy and well-maintained. Providing general office support: Assisting with various administrative tasks and errands as needed. Handling correspondence: Typing letters, preparing reports, and managing other office correspondence. Managing databases: Maintaining and updating databases for the organization. Prioritizing workloads: Managing and prioritizing tasks to ensure efficiency. Required Skills:Strong communication skills: Both verbal and written communication skills are essential for interacting with visitors and staff. Customer service skills: Providing friendly and efficient service to visitors and callers. Organizational skills: Managing schedules, filing, and maintaining records. Multitasking and time management: Handling multiple tasks and prioritizing workload effectively. Attention to detail: Ensuring accuracy in all tasks and duties. Problem-solving skills: Addressing issues and resolving problems efficiently. Ability to work under pressure: Maintaining composure and efficiency in a busy office environment. " />